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Privacy Policy

 

This Privacy Policy explains how Rebecca Hannah ("I", "me", or "my") collects, uses, discloses, and safeguards your information when you visit our website www.rebeccahannah.com and use our services. We are committed to protecting your personal data and your rights under the UK General Data Protection Regulation (UK GDPR).

 

1. Who I Am

I, Rebecca Hannah, am the data controller responsible for your personal data. You can contact me at:
Email: hello@rebeccahannah.com

Postal address is available upon request or will be provided on official documents such as invoices.

 

2. What Data I Collect

I may collect and process the following personal data:

  1. Contact details: name, email address, phone number (if provided)

  2. Purchase data: billing information, order history

  3. Technical data: IP address, browser type, device information, cookies

  4. Usage data: browsing activity, interaction with content

  5. Account data: username, password (encrypted), login history, content access records

  6. Health-related information: injuries, medical conditions or physical limitations you share before classes or private sessions, or in the Personalised Training Program questionnaire

  7. Personalised Training Program data: questionnaire answers (including training background and goals), videos and photos of your practice, recordings of 1:1 Zoom sessions, and messages sent via WhatsApp or email

Health-related information is only collected where you share it with me, so that I can provide services safely. For the Personalised Training Program, this information is required as part of the application.

 

3. How I Use Your Data

I use your data to:

  1. Provide access to classes, recordings, and content

  2. Manage bookings, payments, and communications

  3. Assess your movement, create your personalised training plan and give you feedback (Personalised Training Program)

  4. Adapt classes, sessions and programmes to your health and physical needs

  5. Send updates, class reminders, and newsletters (with consent)

  6. Respond to inquiries, feedback, or complaints

  7. Comply with legal obligations (e.g. for accounting or tax purposes)

 

4. Legal Bases for Processing

I process your personal data only when there is a lawful basis:

  1. Contractual necessity – to fulfil my obligations when you purchase or book a service

  2. Consent – for sending marketing emails (you may withdraw consent at any time)

  3. Legal obligation – to comply with UK law

  4. Legitimate interest – to improve the website and customer service

  5. Explicit consent – for health information you share with me (for example, injuries or medical conditions), which I use only to adapt sessions and programmes safely. You may withdraw this consent at any time, although this may mean I cannot safely provide some services.

 

5. How Your Data is Stored and Shared

I store your data securely using trusted third-party platforms. Your data may be stored on servers located in the UK, the EU or other countries with adequate data protection standards, or where appropriate safeguards are in place, such as the UK International Data Transfer Addendum or the UK–US data bridge. I may share your data with:

  • Payment processors (e.g. Wix Payments, PayPal)

  • Website and Member Area platform (Wix)

  • Email marketing platform (MailerLite) – for newsletter subscribers only

  • Messaging and automation tools (ManyChat) – for users who interact with Rebecca Hannah via Facebook or Instagram messaging

  • Class hosting platforms (e.g. Zoom, YouTube, Vimeo)

  • Google (Google Forms, Gmail, Google Drive) – for application questionnaires, email communication and storing programme materials

  • WhatsApp – for Personalised Training Program  and retreats communication, if you choose to use it

  • Legal or regulatory authorities, if required

I do not sell or rent your personal data to third parties.

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5a.Third-Party Platforms – Additional Information

  • Wix Member Area

When you create an account on www.rebeccahannah.com, your registration data and content access history are stored within the Wix platform. Wix acts as a data processor on my behalf. For more information, please refer to Wix's Privacy Policy at www.wix.com/about/privacy.

  • MailerLite

If you subscribe to my newsletter, your name and email address will be stored and processed by MailerLite, my email marketing provider. MailerLite is GDPR-compliant and your data is used solely for the purpose of sending newsletters and email communications from Rebecca Hannah. You may unsubscribe at any time using the link included in every email. For more information, see MailerLite's Privacy Policy at www.mailerlite.com/legal/privacy-policy.

  • ManyChat

If you interact with automated messages via Facebook Messenger or Instagram Direct (e.g. to receive a class link or freebie), your interaction data is processed by ManyChat. This data is used solely to fulfil the specific request made through that channel and is not used for any other marketing purposes without your consent. For more information, see ManyChat's Privacy Policy at www.manychat.com/privacy.

  • Zoom

Group classes on Zoom may be recorded, and recordings are shared with participants. If you prefer not to appear in recordings, please keep your camera off or let me know before class.

 

6. Cookies and Analytics

Essential cookies are used to make the website work. Analytics cookies (such as Wix Analytics or Google Analytics) are only used with your consent, which you can give or withdraw through the cookie banner on the website.

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7. Your Rights

Under UK GDPR, you have the right to:

  1. Access the personal data I hold about you

  2. Request correction of inaccurate data

  3. Request deletion of your data (when legally permitted)

  4. Object to or restrict data processing

  5. Receive a copy of your data in a portable format

  6. Withdraw consent (for email marketing or health disclosures)

  7. Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
     

To exercise any of these rights, email hello@rebeccahannah.com. I will respond within one month.

These rights apply to the personal data you have provided to me. They do not include course materials, class recordings, training plans or any other content I have created, which remain protected under section 11 of the Terms and Conditions.

 

8. Data Retention

I retain your data only as long as necessary for the purposes described above or to comply with legal obligations (e.g. tax and accounting records, which are typically retained for 6 years under UK law).
Member Area account data is retained for as long as your account remains active. If you wish to have your account and associated data deleted, please contact me at hello@rebeccahannah.com.
Your account will be deleted within one month of your confirmation. Purchase records are kept for accounting purposes as described above.
Newsletter and email marketing data is retained until you unsubscribe or request deletion.

Personalised Training Program questionnaires, videos, photos and session recordings are kept for the duration of the Programme and deleted within [3] months after it ends, unless you ask me to keep them for a future programme. Applications that are not accepted are deleted within 3 months.

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9. Changes to This Policy

I may update this Privacy Policy from time to time. Significant changes will be posted on the website and, where appropriate, notified by email.

 

10. Contact

If you have any questions or concerns about this Privacy Policy or your data, please contact me at: hello@rebeccahannah.com.

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Last updated: 29.10.2026

©2026 by Rebecca Hannah 

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